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back to work physical therapy

Patient Resource

Back to Work Physical Therapy is here to help you enjoy your life, pain-free! To make a convenient appointment, simply call us today. Our practice is dedicated to helping you identify the cause of your pain and creating a custom treatment program that will allow you to return to normal activities pain-free. Get all the resources you need prior to your first appointment here.

Questions? Call us! Our Patient Coordinators are here to help walk you through the process of getting started.

All New Patient Forms

At Back to Work Physical Therapy, we want to maximize your time with us. If you would like to save time on your first visit, please print the following patient documents below, fill them out, and bring them with you to your first appointment. Otherwise, allow extra time before your appointment to fill them out here.
Patient Information

Diagnosis Specific Forms

Neck Pain Disability Index
Low Back Pain Scale
Lower Extremity Functional Scale
Arm-Hand-Shoulder-Quick Dash
Shoulder Pain Disability Index
Auto Accident Form

Before Your First Visit

  • Make a list of questions that you have to discuss on your first visit.
  • List signs and symptoms that can be of importance to the therapist.
  • Have in writing key past medical history, previous treatments, current medications, and other important information.
  • Please call our office to verify your insurance benefits.
  • Arrive 15 minutes early for your first appointment.
  • Bring with you a copy of your insurance card and a photo ID.

What to Expect on Your First Visit

  • You will register with our friendly front office staff. They will help you navigate the insurance process and treatment program so you can focus on your recovery.
  • You will meet with your physical therapist for the initial evaluation.
  • During the evaluation, your therapist will ask questions about your medical history, current pain, or injury. Open communication helps us understand your problem.
  • Your movement, strength, coordination, and much more will be evaluated. Our purpose is to help you, so please ensure you communicate to your therapist if anything is hurting or bothering you during the examination.
  • Your therapist will recommend and prepare a course of treatments to ensure the quickest recovery and the best results. Your therapist will discuss the recommendations with you.
  • There will be some treatments performed the first day to get you started on your road to recovery. However, during the next visit you will get into the full swing of your treatment plan.
  • You will schedule your series of visits with the front desk. The amount of therapy needed will be discussed with you, depending on the recommendations of your therapist. We offer many convenient appointment times, however, prime times can become busy, so it is best to book ahead as much as possible.
  • Your therapist will write up their findings and treatment plan to submit to your referring physician or another medical professional who you choose.
  • If you have any questions at any time, please don’t hesitate to call. We want to ensure your satisfaction and full recovery.

In Network Insurance

As a courtesy to our patients, we will verify your health benefits prior to your arrival to determine if there will be a copay, deductible, or coinsurance for therapy services. For those patients who do not have health insurance or those who have maxed out their benefits, we offer a private pay plan. Please contact Back To Work Physical Therapy today for more information on our fees for service and payment details.

Disclaimer: While this is an extensive list, health plans do change regularly without prior notification. We recommend that you verify with your health plan what physical therapy benefits you have available.

  • AARP Medicare Complete
  • Abercrombie, Simmons, & Gillette
  • ACS US Depart of Labor – Federal Workers Comp
  • Aetna (All Plans)
  • OneCall/Align Networks
  • AvMed
  • Beech Street
  • Blue Cross Blue Shield (All Plans)
  • Bright Health
  • ChampVA
  • Cigna/ASH
  • City of Tampa c/o Rising Medical Solutions
  • Corvel
  • Coventry
  • Evolutions Healthcare Systems
  • First Health
  • Focus Healthcare Management
  • Foreign Service Benefit Plan
  • Freedom
  • GEHA
  • Hillsborough County School District – Broadspire
  • Humana (All Plans including Davita)
  • Healthnet – Veterans Choice Program VACAA
  • Interplan Health Grp/IHG (Acceptable/Interplan)
  • ION PT Network (workers comp)
  • Mail Handlers Benefit Plan (First Health)
  • Managed Care Strategies (MCSPPO)
  • Medical Mutual
  • Medicare
  • Medrisk EPO
  • Motor Vehicle – PIP and Letter of Protection (LOP)
  • Optimum
  • Ports America
  • Secure Horizons
  • Sunshine Health (AM Better & Medi Advantage)
  • Therapy Direct
  • Three Rivers
  • Tricare Prime & Standard
  • United Healthcare (All Plans)
  • UMR
  • Vocational Rehabilitation
  • Wellcare
  • Wellmed
  • Workers Compensation

We have included most of the major plans with which we are in-network. However, this is not an all-inclusive list. Please call the office 813-253-3092 to verify other insurance plans.

Frequently Asked Questions

 

What is physical therapy?

Physical therapy is a medical, hands-on approach to relieving pain and restoring function. Physical therapists are medical experts in musculoskeletal and neurological conditions and work closely with physicians. Our physical therapists evaluate your movement patterns, identify the cause of your pain, and work to eliminate it. While every patient's condition and pain is unique, your physical therapist will use a variety of gentle hands-on techniques, exercises, and equipment to relieve pain quickly and restore your function to optimum levels. The overall goal is to restore pain-free mobility and function and to prevent the injury or pain from recurring.

How do I know if physical therapy will help me?

Working with you and your doctor, we can discuss your options and help determine if physical therapy will be the right choice for you. Contact us today to discuss your current condition and even set up a free consultation if you choose.

Can I go to any physical therapy practice I choose?

As a patient you have the right to receive physical therapy at any place you choose. At Back To Work Physical Therapy, you will receive the highest quality care while achieving the results you need.  We pride ourselves on providing a positive, encouraging environment with well-trained, friendly staff.  We are confident in our ability to help you reach your goals and live a pain-free life.

What should I bring to my first appointment?

Please have your prescription and insurance card available when you call. This will allow us to verify your insurance benefits and provide you with an estimate of coverage.

To bring on your first visit:

  • A prescription (if needed) for physical therapy from your referring physician, ARNP, or PA.
  • Insurance information (we will make a copy of your card).
  • Print out the patient forms, fill them out, and bring them with you.
  • In case of an automobile accident or worker’s compensation claim, also bring any case manager or insurance adjuster contact names, phone numbers, and claim number.
  • Please arrive 15 minutes early to complete any remaining paperwork, so you can maximize your time in your evaluation.
  • Please wear comfortable clothing that allows easy access to your problem areas.
Does insurance cover physical therapy?

Yes, in most cases it does. Our office will be happy to assist in contacting your insurance company and determining your coverage based on your individual policy. For more information, visit our insurance plan page and please do not hesitate to contact our office. We do offer different payment options for your convenience.

What if I don't have insurance?
For patients who do not have insurance, we offer a discounted fee, due at the time of service. Please contact us for exact pricing.
What should I wear to therapy?

Dress comfortably with clothes that allow easy access for the therapist to examine your problem areas. For treatments, loose fitting clothes that are comfortable for gentle exercises and supportive sneakers are often good choices to wear.

How long does a therapy appointment last?

Typically, the first session lasts for 1 hour 15 minutes. Each session after that may be 45-60 minutes. The amount of time will be based on your specific needs, and your therapist will discuss this with you.

How long will I have to attend physical therapy for?

Each patient’s diagnosis is different, so together with your referring physician, your therapist will develop a plan of care that is right for you. Your plan of care and number of visits will be determined during your first visit and explained to you by your physical therapist.

What do I do after therapy to continue to see progress?

Once you have completed your therapy sessions, your therapist will review your continuing home program. We offer services for Private training, MedX cervical and lumbar maintenance use, Neubie neuromuscular therapy, and cervical/lumbar traction that can be accessed after discharge.

Does physical therapy hurt?

Physical therapy is not meant to hurt, but to relieve pain. However, as you restore your mobility, pain levels, at times can fluctuate. You might experience some temporary soreness from using muscles that are weakened or recovering. This is a normal response to therapy treatment. Good communication with your therapist will help minimize any discomfort. We want you on your way to quick pain relief and back to normal activities.

What kind of training do your therapists have?

Physical therapists have years of university level training in anatomy, physiology, kinesiology (study of joint movement), neurology, and many of the other medical sciences. Our physical therapists have graduated from accredited physical therapy programs and are state licensed. Depending on the university, the physical therapy program is either a masters or doctorate level degree. Rest assured, your therapist is well trained to evaluate and treat your condition.

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Compliance Corner

  • Billing Questions
  • Pay My Bill
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  • HIPAA Patient’s Information and Rights
  • Privacy & Data Use Policy

Pediatric Care

  • Pediatric Milestones
  • Pediatric Services
  • Pediatric Physical Therapy
  • Pediatric Occupational Therapy
  • Pediatric Speech Therapy
  • Pediatric ABA Therapy
  • Pediatric Music Therapy
  • Feeding Therapy

Join Our Team

  • Why Join H2 Health?
  • Open Positions
  • Students & Universities

Call Us

(540) 527-5068

FAX US

(540) 527-5093

EMAIL US

RoanokeGSR@greatstridesrehab.com

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OUTPATIENT CARE & MORE

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H2 Health offers Physical Therapy , Occupational Therapy , Speech Therapy , Performance Enhancement , Prehabilitation ,Senior Care , Pediatric Care , Worker’s Compensation Rehabilitation , Functional Capacity Evaluations (FCE) , Balance & Dizziness Therapy , and Running Rehabilitation, and many more specialty services with locations all over the country.

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